FAQ
CLIENT CARE
Frequently Asked Questions
Answers to the questions we are asked most often. For anything else, our house replies personally.
The piece
What are FLEBIGO cufflinks made of?
Every pair in the collection is made in solid 14K gold (58.5% gold), never plated or filled, and finished by hand.
Where are they made?
Every piece is handcrafted in the Dominican Republic.
Which finishes are available?
Each design is available in a mirror-polished or a softly brushed satin finish.
How big are the cufflinks, and what do they weigh?
Faces measure between 15 and 18 mm depending on the design. Approx. weight: 10 g per pair.
Personalization and price
Can my cufflinks be engraved?
Yes. Hand engraving is complimentary. Every piece is finished with a personal engraving: a name, date, initials or meaningful message, making it uniquely yours.
How much do they cost?
Each pair in the collection is US$1,700, including complimentary hand engraving, our signature presentation and worldwide express shipping.
Making and delivery
How long does it take?
Made-to-order pieces are typically crafted in 2–3 weeks before dispatch. Custom commissions are scheduled individually.
How will my order arrive?
In our matte black presentation box with an ivory interior, with a personalized card and a certificate of craftsmanship, delivered by express carrier.
Returns and commissions
Can I return a piece?
Non-personalized, unworn pieces may be returned within 14 days of delivery. Personalized, engraved and made-to-order pieces are final sale, except in case of a manufacturing defect or an error on our part.
Do you offer custom designs?
Yes. Visit our Custom Jewelry page to begin a commission, or request a personal consultation.
Questions? Our house replies personally. Contact FLEBIGO.
FLEBIGO. Handcrafted in the Dominican Republic.