CLIENT CARE

Shipping Policy

Last updated: October 2026

How FLEBIGO pieces are made, dispatched and delivered worldwide.

Production

Many FLEBIGO pieces are made to order. Estimated production times are indicated on each product or communicated during consultation, and may vary with personalization, design complexity and material availability.

Delivery

FLEBIGO offers international delivery through FedEx or another appropriate express carrier. Worldwide express shipping is included in the published price unless otherwise stated.

Delivery times

Shipping times are estimates and may be affected by customs procedures, carrier delays, weather, holidays or circumstances beyond our control.

Customs, duties and taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees or other charges imposed by the destination country. Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.

Presentation

Every order arrives in our matte black box with an ivory interior and a personalized card.

Questions

Contact contact@flebigo.com or visit our Contact page.

Questions? Our house replies personally. Contact FLEBIGO.

FLEBIGO. Handcrafted in the Dominican Republic.